Help centre

Customer support

Contact Memojee

Email support@memojee.co.uk for order, delivery, product, accessibility or privacy help.

Last updated 18 August 2026

Memojee does not currently offer telephone or live-chat support. Never email payment-card details, passwords or security codes.

Email support

Use support@memojee.co.uk. Include one clear description so the right context stays together.

Email support@memojee.co.uk

Order or delivery help

Include your order number, the email used at checkout and the issue. For damage, a wrong item or a print problem, attach clear photos of the case, packaging and shipping label.

Website or builder help

Include the page you were using, your phone or computer model, browser, what you tapped and what you expected to happen. A screenshot can help, but remove sensitive information first.

Accessibility help

Tell us which page or control created a barrier, the device or assistive technology you use, and the outcome you need. We will use that context to investigate a practical fix.

Privacy requests

Use the subject “Privacy request” and explain whether you want access, correction, deletion, restriction, objection or portability. We may need to verify your identity before acting.