Help centre

Personalisation help

Make it yours

Build and approve a case confidently using Memojee's artwork system.

Last updated 18 August 2026

Choose and edit

Select a vibe, compatible character presentation, background, pose and approved stickers. Editable artwork can be moved, resized, rotated and layered within the builder's print boundaries.

Add a name

A name becomes part of the personalised print file. Check every letter, capital and symbol before paying. Do not submit unlawful, abusive or infringing content.

Review before payment

Check the phone model, case type, front proof, angled view, spelling, layout, quantity and delivery choice. The exact saved proof—not a separate promotional lifestyle image—is the artwork submitted with the order.

After payment

Personalised production can begin after the paid order and artwork authority are verified. We cannot guarantee edits, phone-model changes or cancellation after payment. Contact support immediately if you notice a mistake.

Contact support

Artwork rights

Memojee characters, stickers, logos and artwork remain protected by intellectual-property rights. Buying a case gives you the physical product for personal use; it does not transfer the artwork or grant reproduction, resale or commercial-use rights.

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